Departmental Assignments
Strategic Partners
Each unit within the division has a Strategic Partner assigned from DASA Tech, each of whom:
- Engages with departmental leadership regarding all technical aspects of the department’s operation
- Assesses departmental needs and coordinates support through DASA Tech, OIT, vendors, and other resources
- Collaborates with departmental leadership on technology budgeting
- Ensures day-to-day support and long-term strategic needs are met
Department leaders and/or their designees should feel free to contact the Strategic Partner directly regarding initiatives, planning, consulting, projects, and any issues above and beyond general troubleshooting. Likewise, Strategic Partners will be proactively communicating with departments regarding technical updates and projects.
Service Desk
The Service Desk operation in DASA Tech provides daily technical support for all units in the division. The Service Desk has a series of internal leads and backups that are able to provide support on an as-needed basis across the division to ensure that units will get the quickest possible support. All requests should be submitted to dasa-tech-help@ncsu.edu.
| DEPARTMENT / UNIT / PROGRAM | STRATEGIC PARTNER |
|---|---|
| Academic Advising Programs and Services | Doug Flowers |
| Academic Success Center | Keith Medlin |
| Academic Support Program for Student-Athletes | Lisa Miles |
| Advising Technology | Keith Medlin |
| Arts NC State | Keith Medlin |
| Career Development Center | Kaity Matthews |
| College Advising Corps | Keith Medlin |
| Counseling Center | Doug Flowers |
| Crafts Center | Lisa Miles |
| Dance Program | Doug Flowers |
| DASA Development | Kaity Matthews |
| DASA Facilities Planning and Management | Lisa Miles |
| DASA Finance | Keith Medlin |
| DASA Human Resources | Keith Medlin |
| DASA Marketing and Communications | Keith Medlin |
| DASA Office of the Vice Chancellor and Dean | Keith Medlin |
| Disability Resource Office | Kaity Matthews |
| University Fellowship Office | Kaity Matthews |
| Juntos | Lisa Miles |
| Fraternity and Sorority Life | Lisa Miles |
| Gregg Museum of Art & Design | Lisa Miles |
| Living and Learning Villages | Lisa Miles |
| Health and Exercise Studies | Kaity Matthews |
| Leadership and Civic Engagement | Kaity Matthews |
| Military and Veterans Services | Kaity Matthews |
| Music Department | Doug Flowers |
| NC State Live | Doug Flowers |
| New Student Programs | Doug Flowers |
| Office of Assessment | Kaity Matthews |
| Office of Student Conduct | Lisa Miles |
| Office of Undergraduate Courses and Curricula | Kaity Matthews |
| Office of Undergraduate Research | Keith Medlin |
| Prevention Services | Doug Flowers |
| ROTC – Air Force | Kaity Matthews |
| ROTC – Army | Kaity Matthews |
| ROTC – Naval | Kaity Matthews |
| Student Health Services | Doug Flowers |
| Student Involvement | Doug Flowers |
| Student Legal Services | Kaity Matthews |
| Student Media Advising | Doug Flowers |
| TRIO Programs – Collegiate | Keith Medlin |
| TRIO Programs – Pre-College | Keith Medlin |
| Ticket Central | Doug Flowers |
| University College Administration | Keith Medlin |
| University Honors and Scholars | Lisa Miles |
| University Housing | Lisa Miles |
| University Theatre | Doug Flowers |
| Wellness & Recreation | Lisa Miles |