Departmental Assignments
Strategic Partners
Each unit within the division has a Strategic Partner assigned from DASA Tech, each of whom:
- Engages with departmental leadership regarding all technical aspects of the department’s operation
- Assesses departmental needs and coordinates support through DASA Tech, OIT, vendors and other resources
- Collaborates with departmental leadership on technology budgeting
- Ensures day-to-day support and long-term strategic needs are met
Department leaders and/or their designees should feel free to contact the Strategic Partner directly regarding initiatives, planning, consulting, projects, and any issues above and beyond general troubleshooting. Likewise, Strategic Partners will be pro-actively communicating with departments regarding technical updates and projects.
Service Desk
The Service Desk operation in DASA Tech provides daily technical support for all units in the division. The Service Desk has a series of internal leads and backups that are able to provide support on an as-needed basis across the division to ensure that units will get the quickest possible support. All requests should be submitted to dasa-tech-help@ncsu.edu.
| DEPARTMENT / UNIT / PROGRAM | STRATEGIC PARTNER |
|---|---|
| Academic Advising Programs and Services | Doug Flowers |
| Academic Success Center | Keith Medlin |
| Academic Support Program for Student-Athletes | Mike Velez |
| Arts NC State | Keith Medlin |
| Career Development Center | Mike Velez |
| College Advising Corps | Keith Medlin |
| Counseling Center | Doug Flowers |
| Crafts Center | Lisa Miles |
| Dance Program | Kaity Matthews |
| DASA Development | Kaity Matthews |
| DASA Facilities Planning and Management | Mike Velez |
| DASA Finance | Keith Medlin |
| DASA Human Resources | Lisa Miles |
| DASA Marketing and Communications | Keith Medlin |
| DASA Office of the Vice Chancellor and Dean | Keith Medlin |
| Disability Resource Office | Mike Velez |
| University Fellowship Office | Mike Velez |
| Juntos | Mike Velez |
| Fraternity and Sorority Life | Lisa Miles |
| Gregg Museum of Art & Design | Mike Velez |
| Living and Learning Villages | Lisa Miles |
| Health and Exercise Studies | Mike Velez |
| Leadership and Civic Engagement | Doug Flowers |
| Military and Veterans Services | Kaity Matthews |
| Music Department | Doug Flowers |
| NC State Live | Kaity Matthews |
| New Student Programs | Doug Flowers |
| Office of Assessment | Kaity Matthews |
| Office of Student Conduct | Kaity Matthews |
| Office of Undergraduate Courses and Curricula | Kaity Matthews |
| Office of Undergraduate Research | Mike Velez |
| Prevention Services | Kaity Matthews |
| ROTC – Air Force | Doug Flowers |
| ROTC – Army | Doug Flowers |
| ROTC – Naval | Doug Flowers |
| Student Health Services | Kaity Matthews |
| Student Involvement | Doug Flowers |
| Student Legal Services | Kaity Matthews |
| Student Media Advising | Doug Flowers |
| TRIO Programs – Collegiate | Keith Medlin |
| TRIO Programs – Pre-College | Keith Medlin |
| THINK Program | Keith Medlin |
| Ticket Central | Doug Flowers |
| University Honors and Scholars | Lisa Miles |
| University Housing | Lisa Miles |
| University Theatre | Doug Flowers |
| Wellness & Recreation | Lisa Miles |