Strategic Partners

Each unit within the division has a Strategic Partner assigned from DASA Tech, each of whom:

1. Engages with departmental leadership regarding all technical aspects of the department’s operation
2. Assesses departmental needs and coordinates support through DASA Tech, OIT, vendors, and other resources
3. Collaborates with departmental leadership on technology budgeting
4. Ensures day-to-day support and long-term strategic needs are met

Department leaders and/or their designees should feel free to contact the Strategic Partner directly regarding initiatives, planning, consulting, projects, and any issues beyond general troubleshooting. Likewise, Strategic Partners will proactively communicate with departments regarding technical updates and projects.

Service Desk

The DASA Tech service desk provides daily technical support for all division units. The Service Desk has a series of internal leads and backups that can provide support on an as-needed basis across the division to ensure that units get the quickest possible support.

All support requests should be submitted to dasa-tech-help@ncsu.edu.

DEPARTMENT / UNIT / PROGRAM	STRATEGIC PARTNER
Academic Success Center	Keith Medlin
Academic Support Program for Student-Athletes	Lisa Miles
AdviseNC	Keith Medlin
Advising Technology	Keith Medlin
African American Cultural Center	Keith Medlin
Arts NC State	Keith Medlin
Campus Health	Doug Flowers
Career Development Center	Doug Flowers
Counseling Center	Doug Flowers
Crafts Center	Lisa Miles
DASA Development	Keith Medlin
DASA Finance	Keith Medlin
DASA Human Resources	Keith Medlin
DASA Marketing and Communications	Keith Medlin
DASA Office of the Vice Chancellor and Dean	Keith Medlin
Department of Performing Arts & Technology	Doug Flowers
Disability Resource Office	Lisa Miles
University Fellowship Office	Keith Medlin
Juntos	Lisa Miles
Fraternity and Sorority Life	Lisa Miles
Gregg Museum of Art & Design	Lisa Miles
Health and Exercise Studies	Lisa Miles
Jeffrey Wright Military and Veteran Services	Lisa Miles
LGBTQ Pride Center	Keith Medlin
Multicultural Student Affairs	Keith Medlin
NC State Live	Doug Flowers
New Student Programs	Doug Flowers
Office of Assessment	Keith Medlin
Office of Student Conduct	Lisa Miles
Office of Undergraduate Courses and Curricula and University Academic Standards	Keith Medlin
Office of Undergraduate Research	Keith Medlin
Prevention Services	Doug Flowers
Resiliency & Community Support	Keith Medlin
ROTC – Air Force	Lisa Miles
ROTC – Army	Lisa Miles
ROTC – Naval	Lisa Miles
Student Leadership & Engagement	Doug Flowers
Student Legal Services	Lisa Miles
Student Media Advising	Doug Flowers
TRIO Programs – Collegiate	Keith Medlin
TRIO Programs – Pre-College	Keith Medlin
Ticket Central	Doug Flowers
University Advising & Exploratory Studies	Doug Flowers
University College Administration	Keith Medlin
University Honors and Scholars	Lisa Miles
University Housing	Lisa Miles
University Theatre	Doug Flowers
Wellness & Recreation	Lisa Miles
Women’s Center	Keith Medlin