Help With Bitlocker Recovery Key Are you seeing a screen similar to this? Please open a service desk ticket by sending an e-mail to dasa-tech-help@ncsu.edu....
How do I set a default program for PDF Files? DASA is in the process of migrating from Adobe to FoxIt PDF Editor Pro for opening and using PDF files....
How Do I Get Jabber? Navigate to go.ncsu.edu/self-service and select the Jabber SoftPhone devices on which you’d like to access Jabber. Click the plus to...
Common VPN Connectivity Issues The Cisco AnyConnect Secure Mobility Client should be installed on your University-owned device. If, for some reason, you don’t see...
iPads Won’t Load GPS in the Case Lobby Sometimes the iPads in the Case Lobby won’t let the monitors log into GPS for checkin/checkout. When this happens it...