JANUARY 29, 2024 – DASA Technology Services asks all units to work with their strategic partners to complete technology purchases by Friday, April 5th, 2024, regardless of dollar amounts on the order. This will ensure time to receive within the current fiscal year and aligns with the university’s purchasing deadlines. While most technology shipping delays are short, there may still be long delays on certain Dell laptops, specialty classroom equipment, and even some configurations of desktop computers from all vendors. We understand that sometimes emergency needs arise, so please work with your strategic partner if technology purchases must occur beyond the April 5th deadline.
As a reminder, the lifecycle refresh was changed during the 2020-21 Fiscal year; a summary is provided below. The lifecycle refresh calendar helps ensure that department equipment remains supportable by DASA Technology Services staff so that we can best meet your operational needs. Your DASA Technology Services Strategic Partner is happy to work with you to provide updated inventory spreadsheets.
| Device Type | Equipment Lifecycle |
| Windows Desktop | Warranty + 1 year (5 years of support) |
| Windows Laptops | Warranty + 1 year (5 years of support) |
| macOS Desktop | Warranty + 1 year (5 years of support) |
| macOS Laptops | Warranty + 1 year (5 years of support) |
| Chromebooks | End of Google Console support for the device, which is the device’s original manufacture date + 3 years (3 – 4 years) |
Equipment that remains in use beyond the lifecycle will not be provided the same level of repair attention that equipment within the lifecycle standard receives. Consequently, equipment beyond its lifecycle may create a situation where your department has unanticipated costs related to equipment failure. Any equipment that cannot receive security updates due to age is not in compliance with the university Endpoint Protection Standard. This equipment has to be replaced or taken completely out of service. Please also remember that equipment that has gone beyond warranty and requires substantial service due to accidental damage (liquid spill, drop, etc.) may be unrepairable even if it’s within the lifecycle.
We look forward to supporting you as you close out your budget for the current fiscal year and are ready to connect whenever you are! Please do not hesitate to reach out to your departmental strategic partner. A list of the partners and their current assignments can be found on our DASA Shared Services intranet page.
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